UpStarts Business Fit for 2014 Event

Upstarts started off the New Year 2014 with an event hosted by the Digital Skills Academy in the Digital Hub.

Andy kicked it off by introducing the first speaker, Oisin Quinn, Lord Mayor of Dublin. He spoke about the feeling of energy in Dublin at the moment and the fact that we are the only English speaking capital city in the Eurozone, which has attracted so many of the big name tech companies to set up bases here. He mentioned that we have a highly educated, young, creative workforce and while the temptation for that talent might be to work for these big names, the startup scene is providing a valid alternative and should be encouraged.

Senator Fergal Quinn delivered a warm and personal talk about what he considers are essential for all startup businesses. He put it into 4 points, B.E.S.T

B – stands for “Boomerang”. The boomerang effect of winning customers over, making them happy and encouraging them to return to your business again. It is not about charging them a lot, it is about giving them a lot of what they want.

E – stands for “Éist le fuaim na habhann agus gheobhfaidh tú breac” – Listen to the sound of the river and you will get your fish. LIsten to your customer and what they are telling you they need. The water in a river changes every day and so does your market.

S – stands for smile. He told a story about a man who worked for him for years and before his retirement he told him that he had always looked forward to going to work, the days always passed by quickly because he enjoyed what he did. This point was to  always strive to have a good working environment for yourself and the people working together with you.

T – stands for technology. Particularly appropriate in the context of the UPstarts event. he made the point that there are so many ways to use new technologies that are constantly coming on the market, but one of the most important and effective ways to use it is to apply it to excellent customer service.

BEST – all startups have to believe they are the best. He finished with a story of a meeting he had with a successful businessman who told him “Whether you believe you can, or you believe you can’t, you’re right”

Eibhinn Curley from Dublin City Enterprise Board.

  1. Fail fast, learn quick
  2. Time management – Delegation
  3. Seek and find appropriate help, mentors
  4. Build a team, entrepreneurship requires self awareness. know your own weaknesses and build a team to fill the skills gaps.

DCEB provides half day workshops on skills needed to get off the ground for €30.

Dayna Caceres – Distinctions

  1. Think strategically
  2. Be curious, seek out change
  3. Be challenged.

Dayna is a regular contributor to the show and is always available with advice for business startups. This event was the first of a regular series of UpStarts Events scheduled for the new year. Keep an eye out on our social media and here on our website. You can also sign up for a monthly newsletter which will keep you up to date with all the activities of the UpStarts team.

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